What is ServiceNow?
ServiceNow automates enterprise IT operations, creating a single system of record for all IT processes within an organization.
Business use case
When you have a large monitoring setup, you need to keep your team to get alerted based on the issues and make necessary actions to resolve the issue. Configuring ServiceNow can create a incident in ServiceNow to let the team repair the service or device with minimal down time.
How to configure ServiceNow?
The credentials that is required to configure ServiceNow with Serverless360 are
- ServiceNow URL
- User name
The illustration below can guide on configure ServiceNow notification channel in Serverless360.