License Management
  • 06 Mar 2023
  • 2 Minutes to read
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License Management

  • Dark
  • PDF

Article Summary


This article discusses the various licensing options and provides all the pertinent information for licensing in the Serverless360 private instance.

Licensing Types

The most important step following the deployment of a Serverless360 private instance is to activate the license.

Serverless360 offers the following licensing options:

  • Trial - this license enables users to run Serverless360 private instances in trial mode, giving them access to all features for a set period of time (usually 15 days). The trial period will begin on the date of activation.

  • Commercial - on successful trial completion, customers can continue using their Serverless360 solutions by purchasing a Commercial license. The Commercial license period begins on the date of issuance.

    How to get a Commercial license?

    To purchase a commercial license, please contact the Serverless360 licensing team at [email protected].

Requesting a License

  • Assume you've tried out Serverless360 and sent an email to [email protected] requesting a commercial license.

  • The Serverless360 licensing team will issue you a License and Service Certificate with the information needed to activate the license for the Serverless360 private instance.


Activating a License

  • Once you've received the license information, such as the Order Number and License Code, activate the license in your Serverless360 private instance.


  • Providing the valid Order Number and License Code found in the issued License Certificate would activate the license.

Moving from Trial License to Commercial License

By following the steps below, Serverless360 users with the Administrator role can upgrade from an existing Trial license to a valid Commercial license:

Step 1: Deactivate the Trial License from the General Settings section.


Step 2: The application would prompt the user to provide a valid license.


Step 3: Activate the Commercial license with valid information.


License Violation

  • In terms of licensing, the following operations have limitations in the respective Serverless360 modules:

    * Number of resources associated with Serverless360 (Business Applications)
    * Number of automated task transactions (Business Applications)
    * Number of BAM Events consumed (BAM)
    * Number of Azure documents to be generated (Azure Documenter)
    * Monthly Azure billing (Cost Analyzer)

  • Users will be notified in their Serverless360 private instance if their usage consumption exceeds 50%. Clicking the License icon in the top bar will reveal the alert.

License Consumption.png

  • Since the Automated Tasks Transactions and BAM events counts are refreshed every month, kindly make sure you don't exceed your purchased units.

  • You will be unable to access the corresponding module for the rest of the month if you exceed its purchased units.

  • When the number of automated tasks exceeds the purchased limit, the user will be restricted from creating or performing any new automated tasks.

Exceeded limit.png

  • When the number of BAM events Count exceeds the purchased limit, the user will be restricted from performing any operation in Business Activity Monitoring (BAM).

  • When the number of document generations count exceeds the purchased limit, access to Azure Documenter will be restricted.

  • When the monthly Azure billing exceeds the purchased limit, the access to Cost Analyzer will be restricted.

  • To continue using the products after consuming the purchased units, please contact our licensing team at [email protected] to upgrade the License.


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